Privacy notice

What we collect, why, and the rights you have over it.

Plain-English on top; GDPR / PDPA / CCPA citations next to each claim so your legal team can verify. For subprocessor lists, certifications, and residency mechanics, see the Trust center.

Last reviewed: 2026-04-17 · Controller: Hirona Pte. Ltd., Singapore

Who this applies to

Hirona is a two-sided platform. Different parts of this notice apply depending on your relationship with us.

If you are a candidate

A company using Hirona invited you to interview. They are the data controller; we process your data on their behalf as a processor. Your rights below apply against us jointly.

If you are a tenant admin

You signed your company up. You are the controller of all candidate data inside your tenant; Hirona is your processor under the DPA you accepted at sign-up.

Data we collect

Company admin data

Company
  • Work email, full name, role title (from Clerk sign-up)
  • Organisation name, billing address, tax ID
  • Chosen GCP region + retention preferences
  • Audit of every console action (who clicked what, when)

Candidate data

Candidate
  • Resume contents and any fields you submit on the consent form
  • Interview audio + transcript (only after you click Consent)
  • Calendar availability you share to book a slot
  • Free-text answers you volunteer during the interview

Derived AI artifacts

AI output
  • Structured scorecard against the role rubric
  • Tool-call trace with evidence snippets cited
  • Model version, prompt hash, and confidence interval
  • Human-review flag + reviewer decision (if escalated)

Why we process it

Each processing purpose, its GDPR Art. 6 legal basis, and how long we keep the underlying data. PDPA, CCPA, and PIPEDA map to analogous obligations unless noted.

Purpose
Run the recruiting screen you applied for
Legal basis
Contract performance (GDPR Art. 6(1)(b)) + your explicit consent
Retention
Active role + 90 days; earlier on request
Purpose
Generate an explainable scorecard for the hiring manager
Legal basis
Legitimate interest (GDPR Art. 6(1)(f)) with Art. 22 human-review safeguard
Retention
Active role + 90 days; earlier on request
Purpose
Satisfy audit + regulator obligations (EU AI Act, NYC LL 144, SOC2)
Legal basis
Legal obligation (GDPR Art. 6(1)(c))
Retention
7 years — minimum required by EU AI Act Art. 12
Purpose
Detect fraud, abuse, and platform health issues
Legal basis
Legitimate interest (GDPR Art. 6(1)(f))
Retention
90 days
Purpose
Bill tenants for platform + metered usage
Legal basis
Contract performance + legal obligation (tax records)
Retention
7 years (tax) + account lifetime

Automated decision-making

Hirona uses LLMs to conduct voice interviews and generate scorecards. These are decision-support, not final rejections. Every recommendation is reviewable, and every rejection is delivered with a one-click path to human review. We classify this system as high-risk under the EU AI Act (Annex III.4) and operate it accordingly:

  • Logic: structured rubric scoring against explicit criteria the hiring manager set. The model cites evidence from the transcript for each rubric dimension.
  • Significance: a scorecard can influence whether you advance, but never unilaterally reject you without a human in the loop when the model confidence is below our threshold or when you request review.
  • Bias audit: independent annual audit published under NYC Local Law 144 covering gender + race impact ratios. Latest audit available to verified candidates on request.
  • Opt-out: request a fully human screen at any point before your interview starts; we will route your application to the hiring team without AI involvement.

Your rights

Exercise any of these by emailing privacy@hirona.ai with enough information to verify your identity. We respond within 30 days at no cost.

Right to human review

Every rejected candidate sees a one-click "Request human review" button. A qualified reviewer re-scores the interview without the AI output. Guaranteed under GDPR Art. 22, EU AI Act Art. 14, and Colorado CAIA.

Access + portability

Request a machine-readable export of everything tied to your candidate ID: resume, transcript, scorecard, decision log. Delivered within 30 days of verified request.

Rectification

If any stored data is wrong, email the DPO below. Corrections propagate to the immutable decision log as an append-only amendment, not an erasure.

Erasure

Deletion cascades across Cloud SQL, GCS, LLM provider logs (where reversible), and subprocessor systems. EU AI Act audit records are kept in pseudonymised form for 7 years even after erasure — we will tell you what remains.

Object to processing

You can withdraw consent for your interview to be retained beyond the role decision. Doing so ends the automated process; you may request a fully human screen instead.

Complain to a supervisor

EEA: your local DPA. UK: ICO. Singapore: PDPC. California: OAG. NYC: DCWP. We will cooperate with any jurisdictional inquiry.

International transfers

Your tenant picks a GCP region at sign-up. Cloud SQL, GCS, and KMS keyrings pin to that region. Cross-border transfer — for example, routing inference to a US LLM provider — only happens with candidate consent and the Standard Contractual Clauses in place. The full subprocessor list and transfer mechanism is on the Trust center.

Cookies + local storage

We use strictly necessary cookies only. No third-party advertising pixels, no cross-site tracking, no session replay.

  • Clerk session cookie — required to keep you signed in. First-party, HTTP-only, expires on sign-out.
  • Theme + region preference — local storage, never sent to our servers.
  • No analytics until we publish a consent-gated replacement here. We will not silently add tracking.

Children's data

Hirona is a B2B hiring product. Candidates must be of working age in their jurisdiction; we do not knowingly process data from anyone under 16 (or the applicable local threshold). If you believe a minor has been onboarded, email the DPO below and we will purge within 72 hours.

How this notice changes

Material changes are announced 30 days in advance via email to tenant admins and on the Trust center changelog. Non-material edits (typo fixes, clarifications) are logged with a bumped last-reviewed date.

Email the DPO directly.

Data subject requests, DPA negotiations, or specific clarifications on this notice. EU / UK representative available on request under GDPR Art. 27.

privacy@hirona.ai